Safeguarding policies and resources
Taqomaki ni lawatu kei na ivurevure
Caritas Fiji has developed a number of policies and procedures to keep our staff, volunteers and communities safe. The policies have been developed with extensive consultation with our staff, communities and donor partners and in particular Caritas Australia and Caritas Oceania. In addition, we have also developed a number of resources, which we have distributed across the Parish network to educate around safeguarding and its place in our communities.
Our safeguarding policies and procedures
Safeguarding policy
The Caritas Fiji Safeguarding Policy is designed to protect children, vulnerable adults, and all individuals who engage with its programs and services. It establishes clear standards of behavior and outlines the responsibilities of staff, volunteers, and partners to ensure that everyone is treated with dignity, respect, and care. By embedding safeguarding into all aspects of its work, Caritas Fiji reinforces its commitment to creating safe and inclusive environments.
Code of conduct
The Caritas Fiji Code of Conduct sets clear expectations for ethical behaviour, professionalism, and respect among staff, volunteers, and partners. It guides actions and decision-making to ensure integrity, accountability, and the protection of all individuals involved in its work.
Child safeguarding policy
Our child safeguarding policy has all the standards of behavior we expect from our staff, volunteers, and community members on Caritas Fiji projects in relation to safeguarding of children.
Complaints handling procedure
A strong complaint handling procedure at Caritas Fiji is essential to ensure accountability, transparency, and trust, enabling individuals and communities to safely raise concerns and have them addressed fairly and promptly. It also helps the organisation learn from feedback, improve service delivery, and uphold its commitment to safeguarding and ethical standards.
Resources for communities
Safeguarding posters in Fijian
We gratefully acknowledge Oxfam in the Pacific for their support and permission to use and adapt their safeguarding posters in promoting safe and inclusive environments.
To raise a safeguarding issue
All issues and concerns raised will be kept confidential and on a need to know basis only.
Email our anonymous address complaints@caritasfiji.org
Ring our safeguarding contact point on (+679) 285 9183
Email our executive director at executive.director@caritasfiji.org
